At International Bhavah, we aim to provide you with a smooth and reliable shopping experience. Below are the details regarding our shipping process, delivery times, and costs.
1. Shipping Locations
1.1 Domestic Shipping
We offer shipping across India. All orders are processed and shipped from our warehouse in Delhi.
1.2 International Shipping
We provide international shipping to selected countries. Shipping costs and delivery times may vary depending on your location. Please note that additional customs fees, import taxes, or duties may apply for international orders and are the responsibility of the buyer.
2. Shipping Costs
2.1 Domestic Shipping
Shipping costs for orders within India will be calculated at checkout based on the delivery location and size of the order. We offer free shipping on orders above INR 2,000.
2.2 International Shipping
International shipping costs vary based on the destination and weight of the package. You can view the estimated shipping charges during the checkout process.
3. Processing Time
We aim to process all orders within 2-3 business days of receiving your order. Orders placed on weekends or public holidays will be processed the next business day.
4. Delivery Time
4.1 Domestic Delivery
For most regions in India, delivery typically takes 5-7 business days after dispatch, depending on your location. For remote areas, delivery may take longer.
4.2 International Delivery
For international orders, delivery times vary by location. Typically, delivery takes 7-21 business days from the date of dispatch. Please note that customs clearance can cause delays in delivery.
5. Tracking Your Order
Once your order is dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. Please allow up to 24 hours for tracking details to be updated.
6. Failed Delivery Attempts
If a delivery attempt is unsuccessful due to incorrect address details or if the recipient is unavailable, the courier will typically attempt redelivery. If the package is returned to us due to failed delivery attempts, the customer will be responsible for paying the shipping costs for re-dispatching the order.
7. Delayed or Lost Packages
While we strive to ensure timely delivery, delays can occasionally occur due to unforeseen circumstances such as weather, customs clearance, or courier service issues. If your package is significantly delayed or lost in transit, please contact us at info@internationalbhavah.com or +91 88267 08389 for assistance.
8. Customs, Duties, and Taxes (For International Orders)
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These additional charges are not included in the shipping cost and must be paid by the customer upon receipt of the shipment. We recommend checking with your local customs office for more information on import duties and taxes.
9. Contact Us
If you have any questions or concerns about shipping, please reach out to us at:
- Email: info@internationalbhavah.com
- Phone: +91 88267 08389
- Address: New T 18 Matiyala Bindapur Road, Uttam Nagar, Delhi 110059